Providing you a Total solution to Knock Out your Vapor, E-cigarette and E-Liquid Needs!

Customer Service

  • SHIPPING & DELIVERY

    You can trust that your order will be quickly processed and safely delivered.

    All orders will be processed within 1-3 business days.
    We can ship products anywhere in the United States or Internationally using USPS, unless that method is unavailable at your location.

    When you place an order we will estimate delivery dates based upon the availability of your item(s), shipping method selected and your shipment’s destination.

    Our shipping charges are set at a flate rate of $5.00 per order.

  • RETURNS & REPLACEMENTS

    Before sending a return be sure that you have your proof of purchase. Also any thing that goes with the defective product working or non-working. If you have any questions please call us (888) 578-7347

    Include product with proof of purchase and mail to:

    JJDS, LLC Attn: Returns 2003 Southern Blvd #102-126 Rio Rancho, NM. 87124

    If including a check please make all warranty checks out to "JJDS".

  • FAQs

    Discounts - Some items on our website are discounted already, like the Buy 2 Get 2 50% Off Liquids. Those items are not eligible for further discounts. Also there are some bundles that are not eligible for further discounts. We have created some very nice bundles for you, our clients, so please enjoy the discounts and the bundles. We do run periodic discounts on special items for holidays or special occasions. We may or may not display those on the website. To make sure you know about those discounts, make sure you're watching our Facebook account for the most up-to date information on deals and specials we run.

    Online Age Verification - Because of FDA regulations, we have to employ third-party online age verification services for all online orders. We are working with Age Checked, agechecked.com, to provide this service. You will see their pop-up box show up the first time you go to checkout on our website. There have been some issues with some customers not being able to get verified instantly. This can happen due to a number of reasons, none of which we have in our direct control. If you have an issue getting verified through the age verification process, you can contact Age Checked directly at support@agechecked.com. When contacting them, please note what website you were trying to purchase on (tkovapor.com) as well as the date, time and time zone you were making your attempt(s). You can also contact us through our contact form or Live Chat email below, and we'll be happy to contact them on your behalf.